1. Introduction
This Privacy Policy explains how Cross Platform Consulting LLC ("we", "us", or "our") collects, uses, and protects personal information when you use The Portal Platform (the "Service"), including this marketing website, owner accounts on the central site, and tenant portals on associated hostnames.
Cross Platform Consulting LLC is organized in the State of Wyoming, United States.
We handle personal information in line with applicable law. If you are in the European Economic Area, the GDPR may apply.
2. Who does what
- Platform operator: Cross Platform Consulting LLC develops and provides The Portal Platform, hosts owner accounts, and provisions isolated tenant portals.
- Portal operators: The organisations we invite to run a portal. You typically control member, content, and checkout data for your own workspace.
- Members and buyers: People who sign in or pay on a portal. Questions about that portal's content or purchases should go to you first.
Platform questions can be sent to info@crossplatformconsulting.com.
3. Information we collect
- Account details for owners and, on a portal, members: name, email, authentication data, and optional profile fields such as a photo or bio.
- Access requests from this website: name, email, organisation, and the note you send.
- Usage and technical data such as IP address, browser type, and logs needed to operate and secure the Service.
- Payment metadata for checkouts. Card details are handled by Stripe on your connected account. We receive amounts, fees, and status needed to run commerce.
4. How we use it
We use personal information to provide the Service, review access requests, authenticate owners, host tenant portals, process application fees, send operational email, improve reliability, and meet legal duties.
5. Isolation and sharing
Each portal has its own database. Member and content records are not stored in a shared table across operators. We do not sell personal information.
We share data with processors who help us run the Service, for example hosting, email, and Stripe, under contracts that limit their use of that data.
6. Retention and security
We keep information for as long as an account or portal needs it, and for a reasonable period afterward where we must keep records. We use access controls, encryption in transit, and isolated tenant databases to protect it.
7. Your rights
You may ask to access, correct, or delete personal information we hold, subject to legal limits. Owners whose accounts are managed on this site should contact us rather than using self-serve account deletion. Portal members should also contact their portal operator where the data lives in that workspace.
8. Contact
Cross Platform Consulting LLC, organized in the State of Wyoming, United States.
Website: https://crossplatformconsulting.com
Email: info@crossplatformconsulting.com
The Service is offered from theportalplatform.com and associated hosts.